SimpliSafe vs American Home Shield
A detailed comparison to help you choose the right home protection solution.
About SimpliSafe
SimpliSafe is a leading DIY home security provider known for its easy-to-install systems, affordable pricing, and smart home integration. With 24/7 monitoring and no long-term contracts, it offers a flexible and user-friendly way to secure homes against intrusions, fires, and other emergencies.
About AHS (American Home Shield)
American Home Shield (AHS) is a well-established home warranty provider offering protection plans that cover the repair or replacement of major home systems and appliances. It’s designed to give homeowners peace of mind by covering unexpected breakdowns due to normal wear and tear.
In-depth Analysis
- SimpliSafe is a home security solution designed to prevent break-ins, fires, and water damage through motion sensors, cameras, and alarm systems.
- AHS is focused on home warranty protection, covering the costs of repairing or replacing home systems and appliances.
- SimpliSafe offers real-time protection and response through 24/7 professional monitoring and emergency dispatch services.
- AHS provides financial protection by reducing out-of-pocket repair expenses for covered items like HVAC systems, plumbing, and kitchen appliances.
- SimpliSafe is ideal for those seeking smart home integration with options to connect with Alexa, Google Assistant, and more.
- AHS is more suitable for long-term home maintenance plans and is typically bundled with homeowner warranties during home sales.
When to Choose Which?
Choose SimpliSafe If:
- You want real-time home security against intrusions and emergencies.
- You prefer easy DIY installation and no binding contracts.
- You value smart home compatibility and mobile app controls.
Choose AHS If:
- You want protection from unexpected repair costs on major appliances and systems.
- You’re a homeowner looking for peace of mind and predictable home maintenance coverage.
- You prefer service contracts that complement your home insurance or real estate investment.
SimpliSafe vs AHS (American Home Shield)
| Features | SimpliSafe | AHS (American Home Shield) |
|---|---|---|
| Type of Service | DIY Home Security System | Home Warranty Coverage |
| Primary Purpose | Home protection against burglary and emergencies | Coverage for breakdowns in home systems & appliances |
| Installation Type | Self-install or professional installation available | No installation required; service-based protection |
| Monitoring Options | 24/7 professional monitoring (optional subscription) | No monitoring—service requests handled upon breakdowns |
| Mobile App Control | Yes – remote access, notifications, arming/disarming | No dedicated control app; service via customer portal |
| Plan Types | Standard & customized equipment packages | ShieldSilver, ShieldGold, ShieldPlatinum plans |
| Coverage Scope | Security threats: break-ins, fire, water leaks, smoke, etc. | Major appliances, HVAC, plumbing, electrical systems |
| Service Fees | Monitoring starts at approx. $0.33/day | Service call fee ranges from $75–$125 per request |
| Contract Requirements | No contracts; cancel anytime | Annual plans with monthly payment options |
| Smart Home Integration | Compatible with Alexa & Google Assistant | Not applicable |
| Repairs & Replacements | Not included (hardware purchase only) | Includes repair/replacement of covered items |
| Best For | Homeowners and renters seeking affordable home security | Homeowners looking to reduce repair and replacement costs |
| Customer Support | 24/7 support via phone, chat, and app | Available via phone and online portal |
| Cancellation Policy | Cancel anytime with refund for unused service | Prorated refunds for early termination |
Similarities Between SimpliSafe and AHS (American Home Shield)
| Similarity Factor | Details |
|---|---|
| Home Protection Focus | Both aim to protect homeowners from unexpected issues — one from intrusions and emergencies, the other from system and appliance breakdowns. |
| Peace of Mind | Both services are designed to reduce stress by providing peace of mind for homeowners through proactive and reactive solutions. |
| Subscription-Based Model | Offer monthly/annual service models where customers subscribe to a plan tailored to their needs and budget. |
| Flexible Plan Options | Both provide multiple tiers or customizable plans so users can select based on their specific home size or concerns. |
| Homeowner-Focused Solutions | Primarily target homeowners looking to improve safety and reduce repair costs in the long term. |
| Nationwide Availability | Both services are widely available across the U.S., offering coverage in most states. |
| Customer Support Services | Each brand offers support channels like phone and online assistance to help customers navigate issues or service questions. |
| Cost Savings Over Time | Designed to help customers save money in the long run—SimpliSafe through crime deterrence and AHS through avoided repair expenses. |
| Optional Add-Ons | Users can add optional upgrades or services (e.g., extra sensors in SimpliSafe or pool/spa coverage in AHS). |
| Ease of Enrollment | Both offer a straightforward sign-up process, either online or over the phone, with quick activation. |
| Budget-Friendly Options | Affordable entry-level plans are available, making both services accessible to cost-conscious homeowners and renters. |
| Highly Rated Brands | Both SimpliSafe and AHS have strong brand recognition and positive customer reviews for reliability and support. |
| Customizable Solutions | Both companies allow users to tailor coverage based on unique home setups or personal preferences. |
| No Home Inspection Needed | Neither SimpliSafe nor AHS requires an inspection or evaluation before starting service, making it easy to begin coverage quickly. |
My Opinion
After comparing both services, my personal preference is clearly SimpliSafe. It offers robust security systems that provide true peace of mind for homeowners and renters alike. Here’s why I choose SimpliSafe over other home security providers:
- Affordable and flexible pricing — SimpliSafe offers plans that fit various budgets, and you can customize your system based on your security needs.
- DIY setup — the system is easy to install yourself, with no need for professional installation, saving you time and money.
- Mobile app control — manage your security system remotely through SimpliSafe's user-friendly app, providing full control no matter where you are.
- No long-term contracts — you can cancel or adjust your service at any time, offering flexibility for your security needs.
- Wide range of sensors and cameras — from door/window sensors to video cameras, SimpliSafe provides various devices to ensure comprehensive coverage.
- 24/7 professional monitoring — with SimpliSafe’s monitoring service, you can rest assured knowing that a team is always ready to respond to an emergency.
- Excellent customer service — SimpliSafe's support team is available to help you with setup or any issues, ensuring a smooth experience.
- Highly rated by users — SimpliSafe consistently receives positive reviews for reliability, ease of use, and customer satisfaction.